The BlueTread Process

Our process is rooted in clear communication, creativity, and a commitment to collaboration and openness. We focus on creating tailored solutions that align with your business goals, ensuring a seamless and successful partnership every step of the way.

We won’t give you the answers you want to hear, but rather the full range of options you need to consider. We’ll remind you of cost/value trade-offs with every decision so that your end solution delivers a favorable investment return.

Furthermore, we’ll be upfront with realistic timing and costs. If you’re ever not satisfied with how the project is going, you can be straight with us and part ways under our no-risk guarantee.

The BlueTread Process

Step 1: Integrate

Learning about your business challenges, customers, and goals

Integration marks the beginning of our partnership, where we focus on understanding your business and its unique services, along with their impact on customer satisfaction. This foundational step is designed to identify specific challenges and objectives, allowing us to tailor an approach that elevates both business needs and customer experience.Think of this phase as the cornerstone of our collaboration.

During the DISCOVERY PROCESS with BlueTread, our expert team engages in comprehensive consultations, immersing ourselves in vision and challenges. This collaborative effort ensures we create a customized strategy that seamlessly integrates with your operations. For some customers, this phase also includes initial discussions around our SaaS scheduler product, BScheduler; introducing an immediate solution to streamline operations and enhance efficiency from the outset.

LEARN MORE ABOUT OUR DISCOVERY PROCESS

Step 2: Optimize

Optimization transforms operations with bespoke solutions to boost efficiency and customer engagement

This phase leverages streamlined software and cutting-edge SaaS applications to refine customer interactions and outcomes. For some customers, this includes initial onboarding to our SaaS scheduling solution, BScheduler, facilitating immediate improvements in operational efficiency.

Following a successful integration phase, our approach continues to bring visions to life through expert development services. Whether through onboarding to our solutions or collaborating closely with your existing team, our flexible approach ensures that unique requirements are met effectively.

Every project includes on-going follow-ups where we access for future needs; and any additional support as new challenges arise.

Step 3: Grow

Celebrate as you watch our partnership generate growth for your company

The "Grow" phase marks the culmination of our partnership, where tailored solutions are seamlessly incorporated into operations to deliver substantial benefits for your team and customers. Core issues are meticulously addressed, deploying solutions that significantly enhance business performance and achieve a lasting, positive impact on customer care.

BlueTread’s dedication extends beyond solution delivery. We stand alongside you, providing comprehensive support to ensure the ongoing success and seamless integration of our solutions into your business operations.

Our goal is not just to meet your needs but to exceed expectations, fostering a lasting and fruitful partnership.

Our Guarantee is simple

If the approach you’re considering isn’t optimal…we’ll tell you. If your costs will outweigh your benefits… we’ll advise you. If you can find a lower-cost development solution elsewhere… we’ll direct you there. And if we’re not delivering to your expectations… we’ll let you “bail” (a biking term) with our no-risk guarantee.